A GUIDE TO FRICTIONLESS CLOSING

We partnered with Propmodo on this comprehensive report to speak with a number of leading leasing professionals from across the country, and explore the biggest challenges facing commercial brokers during the  leasing transaction process, from LOI submission through close, and provide several recommendations and strategic approaches to mitigate them.

Completing leasing transactions is a task which thousands of brokers complete every day, but for many, the process has been done the same way for years or even decades. Client and landlord must meet on a laundry list of terms and conditions that are often contentious, and it is frequently up to the brokers that communication across email, phone, and redlined contract is properly managed. For many, the process is rife with friction and headaches which deserve a better solution.

That solution may not be easy to imagine, though. Improving on decades of custom takes effort, and many brokers may simply decide that spending more time prospecting and building relationships is a better use of their time. Meanwhile, other brokers may explain that they actually enjoy the way things are typically done, and see no need to change. 

For the brokers that realize the value in saving time and streamlining the transaction process, though, there are indeed opportunities to make leasing transactions more efficient. In this report we explore some of the most common pitfalls, challenges, and bottlenecks in the commercial leasing process and provide a number of straightforward best practices and tips to help ensure everything goes smoothly. In particular, we focus on the parts of the transaction that come after both parties have decided to negotiate.